Train The Trainer

Workshop Description

This workshop helps participants to improve their preparation, presentation, proficiency and consistency in the delivery of internal training. You will learn about the characteristics of adult learners, different learning styles, and keeping participants focused. The program places particular emphasis on trainers’ planning and preparation prior to the delivery of training — critical factors for providing their trainees with a successful, interactive learning experience.

This fast-paced one-day workshop also offers participants the opportunity to practice the technique of giving and receiving constructive feedback. At the end of this workshop, you will be able to design, prepare and present clear, organized training presentations and assess the effectiveness of your training.

Workshop Topics

  • The Critical Role of Training and Trainers

  • Shewhart's Concept of A Process and Viewing Training as A Process 

  • Know Your Audience

  • Adult Learning Principles and Learning Styles

  • Job Instruction Training (JIT) and JIT Delivery

  • Delivery, Communication and Presentation Skills

  • Handling Disruptive Behavior

  • The Art of Asking Questions

  • Feedback and Assessment

Who Should Attend?

Managers, supervisors and others who are or will be responsible for designing and delivering training programs in their organizations. This workshop is most beneficial when a team from your organization attends together. Attendees are encouraged to bring some of their own written work instructions or standard operating procedures (SOP’s) for use in some of the workshop’s exercises and simulations.


"Jim Leonard's Train the Trainer Workshop is an excellent, insightful program, opening new ideas to effectively train others." — James Bourque, Process Chemist, Avecia Biotechnology Inc.

"When I was developing the Leadership program [for our division] in China, I partnered with the University of Hong Kong and their top professors. I brought Jim to Hong Kong to deliver his program under the observation of a woman who is considered the top professional in China in the field of continuous improvement. When Jim was finished she told me he was the best instructor she has ever seen, and she was concerned that she wouldn’t be at his level." Angelo Sabatalo, Corporate Director of Organizational Development, Nypro, Inc. /Nypro University

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