Statistical Process Control (SPC) Tools & Concepts - June 4-5, 2020 - Westford, MA

Statistical Process Control (SPC) Concepts & Techniques

Course Overview

Statistical process control is a powerful and necessary key ingredient in any strategy to improve quality, productivity, and competitive position. This claim is supported by the work of Deming, Juran, Ishikawa and Taguchi in Japan, as well as that of Shewhart, Rickmers, Wheeler, Chambers and others in the U.S.  Many companies are now demanding that suppliers utilize SPC in meeting contractual requirements.

This fast-paced two-day course teaches the proper application of a few basic tools and then the intermediate statistical theory, concepts and techniques needed to implement or enhance a statistical process control system in your organization. You will learn how to collect and analyze data to produce meaningful conclusions about your processes and how to improve them. You will also learn about process capability studies and construct statistical process control charts for processes with outputs measured with variables data (or measurements) as well as attributes (defectives) and counts (defects) data.  More importantly, you will learn to take or recommend appropriate action based on the results of your analysis. 

Seminar Topics

♦ Adopting A Systems Perspective

♦ Some Basic Statistical Tools

♦ Theory of Variation

♦ Control Charts for Variables Data

♦ Determining Process Capability and Calculating Process Capability Index (Cpk)

♦ The Transformation Model: W. Edwards Deming’s 14 Points for Management

♦ Control Charts for Attributes and Counts Data

♦ Basic Procedure for Improving a System and DMAIC (Define-Measure-Analyze-Improve-Control)

This course was designed for...

Engineers, scientists, managers and support staff in manufacturing or service industries, as well as employees who will be required to use SPC in their work.  The course material is also designed for people who will serve as in-house trainers, project team facilitators, and/or in-house statisticians in their organizations' process improvement efforts.

♦ This seminar is most beneficial when a team from your organization attends together.


Call (888) 336-1124 or register on the Quality Support Group web site,   


$877.00 for Quality Support Group Members
$977.00 for Non-Members

Includes all seminar materials and meals


Quality Support Group Training Center
319 Littleton Road #206
Westford, Massachusetts 01886


8:30 AM - 4:30 PM
Thursday-Friday, June 4-5, 2020

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