Advanced Problem Solving - Aug 8-9, 2019 - Westford, MA
A Systematic Approach to Root Cause Analysis
For decades, managers, executives, consultants and academicians have been searching for an effective (if not foolproof) approach to solving problems. Kepner, Tregoe and others developed intuitive techniques so that problems and solutions could be treated and tested more efficiently. Shewhart, Ishikawa, Chambers and others pursued statistical approaches to analyzing process problems and their causes. Although both of these strategies have merits, the search nonetheless continues.
This intensive two-day program is designed to move beyond past and current techniques for solving problems and beyond basic root cause analysis to present an advanced, systematic process for solving problems. It does so by connecting a structured, systematic approach to root cause analysis to a statistical understanding of work processes (theory of variation).
In this highly interactive seminar, you will learn how to solve future problems by applying a structured methodology that will yield faster and more effective solutions. The program provides opportunities to practice and apply the technique to case studies and participants’ on-job problems.
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Includes all seminar materials and meals